Privacy policy

Last Updated: October 22, 2024

 

1. Introduction

 

Welcome to MaldivesIslandLife.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you:

- Visit our website

- Make bookings

- Create an account

- List your property

- Use our services

 

2. Information We Collect

 

2.1 Personal Information

- Name and contact details

- Payment information

- Booking details

- Account credentials

- Property information (for listings)

- Communication preferences

- Travel preferences

 

2.2 Automatically Collected Information

- IP address

- Browser type

- Device information

- Cookies and usage data

- Location data (with consent)

- Browsing patterns

 

3. How We Use Your Information

 

We use your information to:

- Process bookings and payments

- Manage your account

- Communicate about bookings

- Send promotional materials (with consent)

- Improve our services

- Ensure website security

- Comply with legal obligations

- Analyze website performance

 

4. Information Sharing

 

We may share your information with:

- Property owners/managers (for bookings)

- Payment processors

- Marketing service providers

- Legal authorities (when required)

- Business partners

- Analytics providers

 

We never sell your personal information to third parties.

 

5. Data Security

 

We implement appropriate security measures to protect your data:

- Secure SSL encryption

- Regular security updates

- Access controls

- Data backup systems

- Staff training

- Incident response procedures

 

6. Your Rights

 

You have the right to:

- Access your personal data

- Correct inaccurate data

- Request data deletion

- Withdraw consent

- Object to processing

- Data portability

- Lodge complaints

 

7. Cookies

 

We use cookies to:

- Maintain your session

- Remember preferences

- Analyze usage patterns

- Improve functionality

- Provide targeted content

 

You can manage cookie preferences through your browser settings.

 

8. Children's Privacy

 

We do not knowingly collect data from children under 13. Parents/guardians should supervise children's online activities and contact us about any concerns.

 

9. International Data Transfers

 

Your data may be processed in countries with different data protection standards. We ensure appropriate safeguards are in place.

 

10. Marketing Communications

 

You can opt out of marketing communications at any time through:

- Account settings

- Unsubscribe links

- Contacting us directly

 

11. Third-Party Links

 

Our website contains links to third-party sites. We are not responsible for their privacy practices.

 

12. Data Retention

 

We retain your data for:

- Active accounts: Duration of account

- Bookings: 7 years (legal requirement)

- Marketing: Until opt-out

- Analytics: 26 months

 

13. Changes to Privacy Policy

 

We may update this policy. Changes will be posted here with an updated date. Significant changes will be notified via email.

 

14. Contact Information

 

For privacy-related inquiries:

- Email: [email protected]

- Address: H.White Diamond

- Phone: +960 7788402

 

15. Legal Basis

 

We process your data based on:

- Contract performance

- Legal obligations

- Legitimate interests

- Your consent

 

16. Specific Rights for EU Residents

 

Under GDPR, EU residents have additional rights:

- Detailed data access

- Processing restrictions

- Automated decision-making opt-out

- Supervisory authority complaints

 

 

17. Governing Law

 

This policy is governed by Maldivian law and applicable international privacy laws.

 

18. Language

 

This policy is available in English. Translations are for convenience only.

 

19. Questions

 

For questions about this policy or your data:

- Contact our Data Protection Officer

- Use our contact form

- Write to our postal address